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In case there is some network issue or software crash issues or other apk issues, customer can go to Maxitool to send the system logs to the back end so engineers can further check what is the cause.
Collecting the log in process:
Log collection is done, then click upload to upload the datalog ...
Why is the registration unsuccessful? How to troubleshoot unsuccessful registration?
Common errors of unsuccessful registration:The most common problem is that customers enter the registration code Register Password incorrectly. Many customers enter their login password when registering their I...
Products with Serial Numbers: AL609, AL619, MaxiLink ML619, MD802, MaxiDiag MD808, MaxiCheck Pro, MaxiCOM MK808, MaxiCheck MX808, MaxiDAS DS808, MS906 series, MaxiSYS series, etc.:
Tablets:
Send the serial number to us (email: sales@auteldiag.co.uk) to change the language on the server.
Aft...
Upgrade (software download steps are the same as upgrade):
How to upgrade tablet products (MaxiSYS series, DS808, MK808, MP808TS, etc.)
MaxiSYS is connected to the network via wifi (network cable can be connected if there is a network port), go directly to the MaxiSYS-Update page, select the so...
How to register on Autel Official Website:
Regoster Autel ID:
Pls go to Autel website to register your Autel ID with email address first: https://pro.autel.com/regCustomerInfo.html?operationType=1&m=1
Register Serial Number:
Go to Product Registration to register your scanner, input the S...
How to Exchange Autel Tablets Language? - Suits for Autel MaxiCOM MK908P, MaxiCOM MK808For these two tools which you buy from us, please tell us which language you want to exchange. We will ask the Autel Factory to exchange the language for you.MaxiCOM MK908P: it is free to change language now.Ma...
Autel TPMS new update, V5.56 version, is released. 1. Adds regional versions such as Japan, Korea, and Australia ,and removes the useless models in the US version. 2. Adds the function of writing the tire position information of the new Toyota model, and adds the function of reading the tire pres...
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